We will accept all returns or exchanges as long as the following conditions are met:
- The return/exchange is requested within twenty-one (21) days of the original date of your order.
- The product was neither worn nor washed.
- The product is free of dirt and any other debris (such as pet hair).
- The product is returned in a protective cover of some sort (preferably the original poly-bag provided).
Please be aware that TshirtOutlet.com will not be held responsible for returns or exchanges where the garment has been damaged in transit. If we note that damage has been incurred upon receipt of the item we will charge a restocking fee of $4.00 and credit the customer with the difference.
Please include a copy of the packing slip with a note describing why you are returning the item or what you would like to exchange the item for. When mailing an item back to us, we recommend sending it via certified mail or UPS, as both methods allow for tracking. Return shipping is completely at your own risk. If we do not receive the item back we cannot credit you for the cost of that item.
If we make a mistake when shipping your order, we will cover all shipping costs involved to remedy the situation. However, if the mistake was made by the customer, then the customer will be held responsible for any and all additional shipping costs.Contact Us